“Thank you VirtualPBX!! After a long search, I have finally found the perfect PBX solution for my company.”
Mark Gallagher, President
MoonRivers Media, LLC
Downloads for Your Virtual PBX
Additional system and account information can be found by downloading or viewing the items found below. Most documents require that you have the Adobe Acrobat Reader plug-in installed in your browser. The latest version of the plug-in can be found here.
Virtual PBX Google Gadget
Download Directions
The Virtual PBX Google Gadget allows you to login and out of your system, login in and out of available ACD queues, change the default number and the status of current phone numbers on your contact list, change your availability, and enable/disable follow-me calling.
Forms
Local Number LOA (Letter Of Agency) (PDF document)
If you are porting a local number to Virtual PBX, please complete this form. Print, sign and fax the completed form to Virtual PBX at 888-998-3535.
Toll-Free LOA (Letter Of Agency) (PDF document)
If you are porting a toll-free number to Virtual PBX, please complete this form. Print, sign and fax the completed form to Virtual PBX at 888-998-3535.
Change Of Ownership Form (PDF document)
If you are a current VirtualPBX user and would like to change or transfer the ownership of your system to another party, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at
888-825-0800.
NOTE: Please make sure that the document is signed and dated. We
will not process
any unsigned Change of Ownership forms.
Credit Card Billing & Authorization Form (PDF document)
If you are a current VirtualPBX user and would like to change your billing information, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at
888-825-0800.
NOTE: Please make sure that the document is signed and dated. We
will not process any unsigned Credit Card Authorization forms.
Rate Change Request (PDF document)
If you are a current Virtual PBX user and would like to change from 6-second increment billing to 1-second increment billing, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at
888-825-0800.
NOTE: Please make sure that the document is signed and dated. We
will not process any unsigned Rate Change requests.
Quick Reference Documents
Virtual PBX Cheat-Sheet (PDF document)
Step-by-step instuctions for the most common functions that you can access using your phone.
Quick Reference — Extension Owner (PDF document)
This guide illustrates the options available to VirtualPBX Extension Owners using the phone.
Quick Reference — System Administrator (PDF document)
This guide illustrates the options and settings that can be edited by a VirtualPBX System Administrator using the phone.
Quick Reference — Voicemail (PDF document)
For Extension Owners and System Administrators, this guide illustrates the voicemail settings that can be edited using the phone.
Quick Reference — Conferencing (PDF document)
Extension Owners and System Administrators can use this guide to access the conferencing features of the Virtual PBX.
International Outbound Dialing Rates (PDF document)
The following document provides rate information to those customers who intend to use the Virtual PBX to dial out to International numbers.
Information on international outbound dialing rates can also be found
here.
