With Virtual PBX SmartID™ enabled, any phone with an available digital display can be used to show the Caller ID information that you need for your business. Additional SmartID™ features are discussed below.

Calls from random toll-free numbers can be irritating, especially when they have their Caller ID blocked. With SmartID™ this is never the case. Caller ID is delivered from toll-free numbers even if a block is in place.

Your incoming calls can be configured to display the Caller ID of the person calling you or the Virtual PBX phone number that was dialed. Employees working from home offices will always know who is calling them at a glance. Employees in call centers that handle multiple phone numbers will always know which business center that their callers dialed.

If you need to send the phone number of your business when you're making a call, the Outbound Dialing function of the Virtual PBX and SmartID™ have you covered. SmartID™ can be configured to display the Caller ID of your Virtual PBX if needed. This is a great feature for remote call centers that need to maintain the security of their employee's personal phone numbers.

When it is likely that you may be receiving personal and business calls, SmartID™ can be configured to modify the Caller ID of an incoming call with a prefix or suffix. You'll immediately know if a call is arriving from the Virtual PBX.

SmartID™ can be configured for the entire Virtual PBX, or, control can be granted to your employees. Employees can maintain their own preferences for Caller ID as any combination of Inbound or Outbound SmartID™ settings are available.

There will be times when it is not convenient for you to attach yourself to a phone and it's display. This is particularly true if you're working on the road. With SmartID™, you'll never be with out Caller ID. Since the Caller ID delivered on your phone and the Caller ID you receive through Caller Preview detail remain independent, call information is always available. And if you accidentally change your SmartID™ settings, your Call Preview settings will still stay intact.